Payment methods accepted
All prices on this site are in Canadian dollars. We accept Visa, MasterCard, PayPal and wire transfers. COD shipments are not accepted. Your credit card will be charged only when the goods are shipped to you. Certain corporate accounts may qualify for purchases on Account – please contact us for details.
Freight policy
The pricing on this site and in our catalog includes delivery to many locations in Canada. However, some locations will be subject to a freight surcharge. Please contact us to get a Quote for delivery to your location.
Accessorial Charges
In some cases accessorial charges may apply for specialized freight services beyond normal pick up, transport, and delivery.
- Lift Gate – If a shipment being delivered to a
facility without a loading dock or adequate material handling equipment
requires specialized lift gate service, a $135.00 fee will apply to the
order.
- Residential Pick Up/Delivery – If a shipment
is to be picked up or delivered to a residential area, a $40.00 fee will
apply to the order. All orders void of a ship-to BUSINESS NAME will
automatically be assumed to be residential delivery.
- Re-Delivery /Return Trip – A $75.00 charge will apply for each re-delivery.
- Waiting Time – A fee may be added if a
delivery driver experiences significant wait time for a shipment to be
unloaded. This charge would be based on the amount of time over and above
what would be considered a normal delivery expectation.
- Storage Charges – If the shipment is stalled
for any reason, or needs to sit with the carrier for a specific delivery
date, a storage fee may be charged for taking up space on a dock or in a
truck.
- Reconsignment - If while in transit, the
shipment needs to be reconsigned to an alternative location, then the
outbound rate per mile will be applied from point of original delivery to
the new destination point.
When can I expect delivery?
For every item on our site, we note the estimated Availability. Where items are In Stock, they usually ship no later than the next business day. You must then allow transit time to your location of an additional 2-6 business days. Where items are not stocking items, please contact us for an updated estimate of availability.
FREIGHT DAMAGE -IMPORTANT -
Shipments should be thoroughly inspected by consignee as soon as received and PRIOR TO SIGNING THE BILL OF LADING. The signed Bill of Lading is your acknowledgement to the
carrier that goods have all been received and are in good condition. If any of the goods called for on the Bill of Lading are shorted
or damaged, consignees should not accept them until the carrier makes a
notation on the freight bill of the shorted or damaged goods. The consignee needs to inspect the shipment for Concealed Damage.
CONSIGNEE MUST NOTIFY FREIGHT CARRIER AT ONCE if
any significant hidden loss or damage outside of normal handling
abrasions and marks is discovered after receipt and request the carrier
to make an inspection within 48 hours. If the carrier is unable to do
so, prepare a signed statement to the effect that you have notified the
carrier (on a specific date) and that the carrier has failed to comply
with your request (name of person you talk to, date and time of the
conversation). NOTE THAT IT IS DIFFICULT TO COLLECT FOR LOSS OR DAMAGE
AFTER YOU HAVE GIVEN THE CARRIER A CLEAR RECEIPT. File your claim with
the carrier promptly and support your claim with a cargo loss and damage
claim form, copies of the bill of lading, freight bill, product
invoice, photographs, and inspection claim given to you by inspector
after inspection is done. Note that Babco's willingness to
assist in helping you process your claim does not make Babco
responsible for collection of claims or replacement of lost or damaged
materials.
Minimum billing
A minimum of $40.00, excluding freight charges and taxes, will be required in order to process any order.
Sales tax
All sales are subject to GST/HST as applicable.Residents in Saskatchewan, Manitoba and Quebec should self assess PST/QST as required.
Orders from outside Canada
BabcoEquip does not ship outside of Canada.
