I took a good while for me to make the purchase decision (BendPak HD-9) and Karlene had all the answers without delay - it gives a buyer confidence to get answers that make sense and get them on a timely basis.
Spruce Grove, Alberta
Here are some pics of my install (BendPak HD9ST). Thanks again for all your help and patience. You were a pleasure to deal with. Babco has exemplary customer service, thanks to you.
Just a note to say thanks for the Bendpak hoist. Works great. Also Sheldon did a perfect installation.
I'm so glad we bought the MaxJax lift from your company. I ordered it for my husband as a surprise birthday gift. He was shocked and extremely excited to use it. You were all friendly and easy to contact. Great customer service. Also the delivery man Sheldon was awesome! He even called the day before to confirm the delivery. I'll recommend you to everyone who needs any automotive tools. Looking forward to doing future business with you.
I am sending this service evaluation with regard to a recent purchase from Babco Equipment. I ordered product and was served by K. Williams. I found Ms. Williams to be very professional and efficient. My order was processed and any questions I had were addressed in a timely manner. I will continue to do business with Babco in future, and wish to convey my pleasant experience in this matter.
White Rock, BC
I just want to mention that your customer service, provided to me by Karlene was exceptional. The Bend-Pak lift arrived as promised and is already in service. I’ll be contacting her in the future for more help with products and service.
Just a quick e-mail to tell you that my experience with your company was extremely enjoyable, from the time we got a quote, till the time the new hoists were installed. It very much appreciated that Karlene made it easy for us, as we are always busy with other day to day things here at the dealership. Again thank you and your staff for a great job.
Thanks for the Bend-Pak HD-9 4-post lift. Just perfect for my garage. Fast delivery and great communication with your sales rep Justin.
Thank you for all your help to make my hoist needs and retirement gift to myself become a reality. You were helpful, responsive to my enquiries, helped me with decision issues surrounding the attachments and installation issues once the products were delivered. Pricing is great too! It will be my pleasure to suggest and reference you as a supplier to friends and acquaintances in the future. The small Bendpak is perfect for my small paint and body work shop, while the Danmar 7000x is perfect for storage and full access undercarriage access and repair work. Very flexible and spectacular solutions to my future home hobbyist needs.
Qualicum Beach, BC
We own a busy truck repair shop and were looking to speed-up repairs by installing hoists capable of lifting heavy vehicles. We decided to purchase two Bend-Pak heavy vehicle hoists from Babco Sales mainly because of their competitive prices. We installed a BP-MX18C and a HD-40X and have been using them daily for over a year now. To date we have been extremely satisfied with this equipment and the service provided by Babco Sales. I would definitely recommend Bend-Pak hoists and Babco Sales to any truck repair shop.
I purchased a new Z06 Corvette last summer. Something I have always wanted. When it came to do my own oil changes, tire rotation's etc...I needed to get the car in the air. Ramps, jacks and other accessories were just not cutting it. That's when I thought of a car lift. I called Babco and you gave me my solution. A 6,000 lb mid-rise scissor lift. It is without a doubt the best thing I have ever bought. The service was excellent and my lift was here in no time. The quality of my BendPak lift is second to none. Thank you so much and when it comes time to upgrade, I'll be sure to give Babco a call.
Mount Pearl, Newfoundland
Great service, a pleasure to do business with Babco. Thanks for all of your help in the past and looking forward to working with you in the future.
Regarding the purchase of a scissor lift for my home shop I cannot say enough about the terrific support of the staff at Babco Sales. We had a few warranty issues with the lift and Babco acted immediately to resolve the issues and did excellent follow up with the manufacturer. The lift is absolutely fantastic for working on my collection of cars. Again thank you Babco for all the support.
North Vancouver, B.C.
Some testimonials of what some of the people who have come in with wheel/tire balance problems have said are:
"The balance is so good now that I don't even have to hold onto the steering wheel when I drive" "I took the car all the way up to 180km/h and it was perfect. No shaking, no vibration, and smooth" "Because you told me another guy took his car to 180km/h. I had to do the same and it was bang on perfect"
But my own testimonial would be:
"The Ranger balancer from Babco is so good that I would buy it again if I had to do it all over again. If anyone came back complaining about a wheel shake, I would rebalance it for them but in my head I know there was nothing wrong with the balance the first time. I am that confident in the balancer"
Thanks for the excellent service, it is always nice when you get a phone call just to ask how things are...looking forward to buying more automotive equipment from Babco.
Fort St John, BC
I wanted to send you an email thanking you for your help with my purchase (of a BendPak MD-6XP car lift). I used to be a person to person purchaser, it seemed to be the only way to get service, but I am very pleased to say that my dealings with you and your company have been very enjoyable.
Your responses to my questions and concerns were always handled extremely quickly... a very good experience all around and this will make me look for you and your company for future purchases.
I am totally thrilled with my (Bend Pak SP-7X) hoist, not a day goes by I do not use it!
It is so simple to operate and safety is second to none!
I would highly recommend your products and your company, thanks again, top notch service!
Errington, British Columbia
Just wanted to say dealing with Justin and Babco has been a pleasure. Service and pricing has been second to none. Thanks to all the Babco team.
Jay, Speedway Tire Services
Just to let you guys know the BendPak XPR12C 12000 lb hoist we just recieved is very well built compared to our other 12000 lb hoist. The base, posts, cables, and pulleys are far superior to any other hoist I have seen. Thanks again for your great service, handled very, very well. You guys are great to deal with again.
Just a few words to let you know about the excellent service we have received from Babco Sales. In a dealership we are concerned with service and quality before price and Babco has always exceeded our expectations in both. Since the beginning you have always maintained exceptional customer service, and I have been dealing with you since 1994.
We purchased a heavy-duty, above ground Bend-Pak vehicle lift and I can say we are 100% satisfied with this purchase. Babco has prices that seemed too good to be true to the point of where I was concerned about the quality of the lift. The prices are true and the quality of our car lift is excellent and our lift is put to the test daily. From the tender and purchase to delivery and installation, Justin and the staff at Babco were professional as well as very knowledgeable and helpful. We had one minor warranty problem that was also handled promptly and professionally. It is comforting to know that Justin and the Babco staff are there to assist us if needed and I would not hesitate to make another purchase through Babco Sales.
Nanaimo, British Columbia